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Privacy Policy & Terms of Use

Privacy Policy

Last updated August 25, 2015

This privacy statement applies to www.calibersusa.com and other technology resources owned and operated by Calibers, LLC such as mobile applications, social platforms, chat rooms, blogs and the like ("Tech Resources"). This privacy statement describes Calibers, LLC collects and uses the personal information you provide on our Tech Resources. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

 Calibers, LLC has been awarded Network Solutions Privacy Seal signifying that this privacy statement and practices have been reviewed by Network Solutions for compliance with Network Solutions program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The Network Solutions program does not cover information that may be collected through downloadable software or other Tech Resources. The Network Solutions program covers only information that is collected through the web site, www.calibersusa.com and not through other Tech Resources although we apply the same protections explained in this privacy statement.

If you have questions or complaints regarding our privacy statement or practices, please contact us at online@calibersusa.com or by contacting us by postal mail at the address below. If you are not satisfied with our response you can contact Network Solutions.

Calibers, LLC
Privacy Compliance
PO Box 95738
Albuquerque, New Mexico 87199

Welcome to the Calibers, LLC Online Store. In order to make you feel comfortable and secure in our online store, Calibers, LLC has taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog or retail showrooms. For each visitor to our web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

What personally identifiable information is being collected?
When you visit or make use of Calibers, LLC Tech Resources, you may be asked to provide us with personally identifiable information in order for us to provide you with the products or services that you have requested. For example, when you order a product, we may ask you to become a registered user of our web site, during which you will be asked for your name, shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you. We use this information to monitor and improve our Tech Resources as well as personalize your experience with Calibers, LLC through direct on-line advertising.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

When you order a gift certificate you are given the opportunity to include the name and a message for the party receiving the gift certificate. This information is only captured as part of this specific order process and is not stored.

Our web site includes links to other web sites whose privacy practices may differ from those of Calibers, LLC. If you submit personally identifiable information to any of those web sites, your information is governed by their privacy statement. We encourage you to carefully read the privacy statement of any web site you visit.

How is the personally identifiable information being used?
The personally identifiable information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our web site, to notify you of problems with your requests, or to update you about changes to our web site.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

With whom do we share your personally identifiable information?
In order to operate this web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personally identifiable information to service providers who assist us with processing orders, shipping products to you, processing your payment information, conducting surveys and product reviews, on- and offline sweepstakes, contests or promotions, sending you e-mails and newsletters, and helping us decide whether to extend credit to you. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

We use software tools and service providers to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our web site. By reporting and tracking ads served on our site, these service providers help us conduct our business, optimize our ad campaigns through the use of data analytics, and deliver the most relevant products and services. They are not permitted to use your personally identifiable information for any secondary purposes.

We use one or more service providers to send direct marketing messages on our behalf via email. Their only role is to help us conduct our business and deliver marketing messages that we believe are the most relevant to you. They are not permitted to use your personally identifiable information for any secondary purposes.

We contract with service providers to serve ads on our behalf across the Internet and sometimes on this web site. They will collect anonymous information about your visits to our web site, and your interaction with our products and services. They may also use information about your visits to this and other web sites to target advertisements for goods and services. These targeted advertisements may appear on our web site or on other sites that you visit. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected in this process. If you do not want these service providers to collect this information you may opt out. Opting out will not in any way affect your use of our web site.

When you download an application from us for use on your smartphone, we use a service provider to provide marketing messages to your device based on your location through their software platform. You must opt-in to both location services and push notifications in order for the application to deliver marketing messages to your device.

How do I access, update, or delete my personally identifiable information?
If you are a registered user of the web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personally identifiable information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. To request that we no longer use your information to provide our services, the removal of your testimonial, or the removal of your information from a blog or public forum, please contact us via online@calibersusa.com.

The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this web site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this web site. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personally identifiable information via other means, you may contact us by postal mail at:

Calibers, LLC
PO Box 95738
Albuquerque, New Mexico 87199
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request. If Calibers, LLC. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. Calibers, LLC uses cookies to observe visitor's navigation throughout our web site. This helps us identify ways to improve the shopping experience, personalize our web site, and collect anonymous information to provide direct online advertising.

Calibers, LLC also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame. For the convenience of our users, we also place a cookie on the users' computer when they log in to our talk forums. This gives the advantage of not having to log back in when moving between the talk forums and the rest of the web site. We do not link cookies placed through our web site to Personally Identifiable Information.

The use of cookies and clear gifs, a tiny graphic similar in function to cookies, by our partners and service providers is not covered by our privacy statement. We do not have access or control over these technologies. Our partners and service providers use cookies and clear gifs to assist us with analytics and marketing activities.

Opting Out of Online Advertising
To opt-out of direct online advertising provided by www.calibersusa.com , email online@calibersusa.com. To opt out of remarketing advertising provided through Google, visit Google's Ad Preferences Manager to customize your ad preferences and tell Google which interest-based ads you'd prefer to see. You may also opt-out of our use of Google Analytics by visiting the Google Analytics opt-out page.

What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
If you do not want to receive e-mail from us in the future, please let us know by calling, sending an email to online@calibersusa.com,  or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company.

If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries of Calibers, LLC and other companies with operational relationships to Calibers, LLC. You may modify your e-mail preferences by calling 1-505-797-9715.

What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
Calibers, LLC values your business and is committed to doing everything possible to make our online ordering process secure. As always, our 100% satisfaction guarantee applies to any and all purchases from Calibers, LLC.

Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The calibersnm.com Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personally identifiable information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personally identifiable information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-505-797-9715. Our fax number for orders is 1-505-797-9787. Or, send your order to:

Calibers, LLC
Attn: Order Processing
4340 Cutler Ave NE
Albuquerque, NM 87110

If you have any further question regarding your online security, please contact us at 1-505-797-9715 or e-mail online@calibersusa.com.

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.

Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.



Calibers Website Terms of Use - Terms and Conditions

Last updated August 25, 2015



  1. Customers

All Calibers customers must be at least 18 years old and legally able to agree to these Terms and Conditions, and must provide and update accurate registration information.

  1. Access

You will choose a username and password to use in establishing and accessing a Calibers customer account. Your account will allow you to purchase products from Calibers and to post comments, reviews, pictures or other content on the Calibers website. You must not share your username and password with any other party. You assume responsibility for any unauthorized use of your username or password, and you must promptly inform Calibers of any actual or suspected unauthorized use.

  1. Security

You agree not to interfere, disrupt, or attempt to interfere or disrupt the operation of the Calibers website or of the networks connected to the Calibers website, and to abide by all security policies adopted by Calibers. You acknowledge and agree that, for security purposes, Calibers may monitor your account and your access to and use of the Calibers website. Calibers may at any time terminate or suspend your access to the Calibers website as Calibers considers appropriate or necessary in its sole discretion for security reasons, as a result of non-payment, any alleged or suspected breach of these Terms and Conditions, or to protect intellectual property. Calibers may also impose limits on certain features and functions of the Calibers website, or restrict your access to the Calibers website without notice or liability.

  1. Customer Content

You may post comments, reviews, pictures or other content on the Calibers website ("Customer Content"), subject to the rules established by Calibers, as those rules might change from time to time. You must not post any Customer Content that is offensive, profane, indecent, obscene, threatening, abusive, libelous or illegal. Your Customer Content must not violate, plagiarize or infringe the rights of others, and you will indemnify Calibers and hold Calibers harmless from all losses, claims, damages and expenses arising from your Customer Content.

You grant Calibers a perpetual, worldwide, irrevocable, royalty-free license, with the right to grant sublicenses, to (i) modify and create derivative works based upon your Customer Content, and (ii) reproduce, display and distribute your Customer Content, modified versions of your Customer Content and derivative works based upon your Customer Content. Calibers may, but is not obligated to review Customer Content prior to, or at any time after the Customer Content is first displayed by Calibers. Calibers may refuse to display, and may at any time cease the display of any Customer Content that, in Calibers's sole discretion, is in violation of these Terms and Conditions, offensive, defamatory or otherwise inappropriate, or might expose Calibers to any claim by or liability to any third party. No display of any Customer Content is a waiver of Calibers' right to cease the display of that Customer Content. Calibers's right to review, refuse and cease the display of Customer Content is not an assumption by Calibers of any responsibility for Customer Content.

  1. Third Party Web Sites

Calibers Website contains links to websites operated by others. If you use those websites, you will leave the Calibers website. If you decide to visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Calibers makes no warranty or representation regarding any linked website, the information appearing on those websites or any of the products or services described on those websites. Calibers does not endorse, the information appearing on those websites or any of the products or services described on those websites.

  1. Reviews & Comments

The Calibers website includes information provided by other Calibers customers, such as comments and product reviews. Calibers is not in any way responsible for such information and does not warrant its accuracy. Your use of that information is at your own risk.

  1. Transactional Data

"Transactional Data" means all information collected by Calibers, or to which Calibers has access, that relates to the products you purchase and your use of the Calibers website. You grant Calibers a perpetual, worldwide, irrevocable, royalty-free license, with the right to grant sublicenses, to (i) use Transactional Data in any manner for Calibers's internal business purposes, including the provision of products and services to Calibers customers and other third parties, (ii) prepare and distribute reports and analyses of Transactional Data, provided that such reports and analyses do not disclose your identity, and (iii) distribute and disclose Transactional Data that is de-identified and aggregated with other data, and grant third parties rights use and analyze such data for their internal business purposes.

  1. Intellectual Property

You acknowledge and agree that all information and content that you access or that is made available to you through the Calibers website, including, but not limited to, information, text, graphics, trademarks, logotypes, data and data compilations, is the property of Calibers, its customers or its suppliers. United States and international trademark, copyright and other intellectual property right laws protect that information and content.

  1. Disclaimer of Warranty & Limitation of Liability

The content on this Website is for information purposes only and you agree that your use is at your own risk.

Calibers has taken reasonable efforts to ensure the information contained in this website is accurate, however all information, products, and services are provided “as is” and “as available” without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement, which Calibers hereby expressly disclaims. In no event shall Calibers be liable for any special, indirect, punitive or consequential damages resulting from any use or performance of, or content errors, mistakes, inaccuracies or omissions in the information, even if notified in advance of the potential for such damages and not to exceed the amount paid for Calibers products or services. Some jurisdictions do not allow of the exclusion of implied warranties, so these exclusions on implied warranties may not apply to you.

You agree to defend, indemnify and hold harmless Calibers, against all third party claims, actions or demands, liabilities, and settlements, including, without limitation, reasonable attorney's fees, arising in connection with your use of the Websites or resulting from, or alleged to result from, your use of the Websites or your violation of these Terms of Use. 

Calibers does not guarantee that your access to the Caliber’s Website will be uninterrupted or error-free, or that information or other content obtained through the Calibers website will be useful or that it will satisfy your requirements. Calibers will not be liable for any delay, down time, or other failure or performance.

Some individuals may not be eligible to purchase or possess products listed on our website. Please check your local law and eligibility before placing an order. Some of our products that require you to be at least 18 or 21 years of age to purchase and if you enter into any online shopping transaction you agree that you are of legal age and have all necessary authority to entire into and bind yourself under any agreements made on this Website.

By using the website you understand and agree that all firearms or ammunition are potentially dangerous if handled improperly and can pose risks and hazards to yourself and others, which may result in property damage, serious injury, and death. Any advice, guidance, or information provided on the website is for informational purposes only.

Calibers reserves the right to refuse service except where prohibited by law.

All information on the Calibers Website is subject to change without notice.

  1. Assignment

Calibers may assign its rights and obligations under these Terms and Conditions without your consent. You may not assign any of your rights and obligations under these Terms and Conditions without the prior written consent of Calibers.

  1. Governing Law

These Terms and Conditions will be interpreted and construed in accordance with the laws of the State of New Mexico. Any action arising out of, or relating to, this Agreement may be brought in courts situated in New Mexico, and you consent to the jurisdiction of such courts.

  1. General

If any of these Terms and Conditions conflict with any applicable statute or rule of law, the affected Terms and Conditions will be deemed inoperative. If any part of these Terms and Conditions is held illegal, void or ineffective, the remaining portions will remain in full force and effect. No failure by either party to take any action or assert any right under these Terms and Conditions will be deemed to be a waiver of that right in the event of the continuation or repetition of the circumstances giving rise to that right. Calibers may revise these Terms and Conditions at any time by updating this posting. You are bound by these revisions and should periodically review the current Terms and Conditions to which you are bound. Your continued

  1. Export Restriction Notice

Some items purchased may be strictly controlled from export by the United States Department of State (Directorate of Defense Trade Controls, http://www.pmddtc.state.gov/) or the United States Department of Commerce (Bureau of Industry and Security, http://www.bis.doc.gov/).

Please contact U.S. Customs and Border Protection (http://www.cbp.gov/xp/cgov/travel/vacation/kbyg/) for guidance on exporting items such as ammunition, firearm parts, optics, GPS, and other potentially restricted items that may be offered for sale on this website. Serious penalties, both criminal and civil, may be imposed on persons who fail to comply with the export control laws of the United States.